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Technotes(Troubleshooting)

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  • warning: Illegal string offset 'link_to_original_url' in /homepages/10/d92055197/htdocs/cicsworld2/sites/all/modules/aggregation/aggregation.module on line 1079.
  • warning: Illegal string offset 'link_to_original_url' in /homepages/10/d92055197/htdocs/cicsworld2/sites/all/modules/aggregation/aggregation.module on line 1080.
Technotes(Troubleshooting)

Jobs submitted from Internal Reader run under wrong USERID after upgrading to CICS TS 5.1

After upgrading to CICS Transaction Server for z/OS (CICS TS) V5.1, the jobs submitted from the Internal Reader are now running under the wrong userid. Instead of using the userid of the task that wrote the JCL to the internal reader, the job is using the CICS region userid. You are using CA Top Secret Security as the external security manager (ESM).

DFHAM4889 URIMAP containing certificate flagged invalid during install

You are using CEDA to install a URIMAP with an associated Certificate. The install fails with message DFHAM4889 Install of URIMAP failed because attribute CERTIFICATE is invalid. The same error happens during the install of the URIMAP during startup of CICS Transaction Server for z/OS (CICS TS). The certificate is a known valid certificate that works without problems if the Certificate label name is removed from the URIMAP definition.

CICS TS hangs and reaches MAXTASK when using CA Top Secret

Your CICS Transaction Server for z/OS (CICS TS) region is hanging and reaching MAXTASK. At certain times, the QR_TCB dispatch time is greater than a second. You are using CA product Top Secret.

Collect troubleshooting data for incorrect data problems in a CICS PA report

You are receiving suspect or incorrect data on one or more CICS Performance Analyzer for z/OS (CICS PA) reports. You would like to know what documentation you must collect (MustGather) so that the CICS Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.

SYMREC RC 0000000C RSN 00000F1C writing SYMPTOM record when CICS TS abend occurs

Your CICS Transaction Server for z/OS (CICS TS) joblog contains SYMPTOM RECORD REPORT data each time an abend occurs in CICS. The installation exit is preventing the SYMPTOM record from being written to SYS1.LOGREC. The SYMREC return code is 0000000C and the reason code is 00000F1C ( RC0C RSNF1C RC12 0C F1C).

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