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webcast

Service Request (SR) Problem Submission Tool Overview

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The Service Request (SR) problem submission tool is a new online software service request application replacing the Electronic Service Request (ESR) tool. The new SR tool will continue to provide the world-class IBM technical support and features you're familiar with from ESR.

Open Mic - Changes to Console Support within CICS and z/OS

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Over the past few years, z/OS® has moved towards the use of four byte ids. In parallel, CICS® has adopted the same concept to become compliant. This session will give you the opportunity to answer any and all questions you may still have and give you a better understanding of the implementation.

IP Interconnectivity (IPIC) Connection Overview

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This presentation will present a technical overview of the changes to CICS® to CICS connectivity with TCP/IP. CICS 3.2 allows CICS to CICS communications to use TCP/IP as a transport for processing Distributed Program Link requests.

CICS File Control Debugging Techniques

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Debugging has become a lost art. This is the session for you if you want to build your CICS® debugging skills. This session will concentrate where CICS Level2 has seen the most problems, File Control. You will learn how to debug FCIOWAITs, Private String waits, and Enqueues.

CICS Web Services: Problems and Pitfalls

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CICS® Web services gives new life to established applications and a new delivery vehicle for vital business applications. This session describes techniques for investigating problems in CICS Web services processing, and discusses the most common errors seen by the Support Center.

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