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CICS logon Blank

5 replies [Last post]
jaggz
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Joined: 2010-10-27

Hi,


In our sandbox environment when a user tries to Logon CICS he is ending up with a Blank screen. We are pretty well sure that we have defined his Racf id. Could you please guide how to proceed further with this.

pcs305
pcs305's picture
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Joined: 2006-03-06
Re: CICS logon Blank

Do you have a GMTRAN specified in the SIT parms? And is it the correct TRAN definition?

jaggz
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Joined: 2010-10-27
Re: CICS logon Blank

Hi PCS,

 

Before I check with GMTRAN. I would like to mention that we all users are able to login to that same cics Region. When Impacted user tried accessing it from other system  user was able to get into the same cics region. Also,When we displayed the task using 'CEMT I TASK' we could'nt find the CICS1USR .

pcs305
pcs305's picture
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Joined: 2006-03-06
Re: CICS logon Blank

Is the blank screen limited to certain user only or is it random?

jaggz
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Joined: 2010-10-27
Re: CICS logon Blank

This user belongs to our support member and his racfid was created similar to our profile, but when this user tries to access from other system he is able to get into the cics region. Is it any problem with PCOMM ?

 

Also one strange thing i notice is that under CEMT I TASK, I dont see the CICS default user in active status.

pcs305
pcs305's picture
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Joined: 2006-03-06
Re: CICS logon Blank

Can he do a cemt i tas command to see if he's in the correct region at all?